Warranty
Registration
Register every install within 30 days and we email your customer their ProLayers warranty certificate. Pick whichever way is quickest for you.
How it works
- Finish the installRegister within 30 days of the installation date.
- Send us the detailsUse a template below, or just send the job invoice and a photo of the roll label.
- We issue the certificateWe check the roll and email the warranty certificate to your customer.
Templates
Text us at 844-9-LAYERS
Start with WRR, then fill in the details. Or text WRR with a photo of the invoice.
On a computer? Copy the template and text it from your phone to 844-952-9377.
Email warranty@prolayers.com
Subject line Warranty Registration Request. Type the details, or attach the job invoice and a photo of the roll label.
One email per job. Copy the Roll ID exactly as it reads on the label.
Prefer to talk? Call 844-9-LAYERS with the invoice and roll ID in front of you.
What to include
Every registration
- Roll ID from the roll label
- Installation date
- Product name and shade
- Customer name, phone and email
Vehicles, add
- Year, make and model
- Full 17-character VIN
- Windows treated
Homes and buildings, add
- Property address
- Square footage
- Glass type, for example single pane clear
What happens next
We verify the roll against your order and email the certificate to your customer. If anything is missing, our team will reach out to you. Questions: info@prolayers.com or 844-9-LAYERS.
Please make sure all information is accurate to avoid delays with your registration or any future claim. Registration records your customer's coverage; any claim is reviewed when it is submitted.