SMS Terms & Conditions
Effective Date: 05/01/2026
These SMS Terms & Conditions apply to customer-care text messages sent by PROLAYERS INC (“ProLayers,” “we,” “our,” or “us”).
1. SMS Program Description
ProLayers may send customer-care text messages to individuals who opt in to receive SMS communications from us.
Messages may include replies to product questions, dealer support requests, installation support requests, customer service follow-ups, and support-related conversations.
This SMS program is for customer care and support communications. It is not used for promotional or marketing text messages unless you separately provide consent for that type of messaging.
2. How You Opt In
You may opt in by submitting a ProLayers website form and checking the SMS consent checkbox.
By opting in, you agree to receive customer-care text messages from PROLAYERS INC at the mobile number you provided.
Consent to receive text messages is not a condition of purchase or service.
3. Message Frequency
Message frequency varies depending on your inquiry, support request, or customer service interaction.
4. Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider.
5. Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP.
After you reply STOP, we may send one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
6. Help Instructions
For help, reply HELP to any text message from us.
You may also contact us directly:
Email: info@prolayers.com
Phone: 844-9-LAYERS (52-8377)
Website: https://prolayers.com/
7. Supported Carriers
SMS delivery depends on your mobile carrier and may not be available on all carriers or devices.
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy at:
https://prolayers.com/privacy-policy/
We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
9. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.
10. Contact
PROLAYERS INC
12551 Steepleway Blvd Houston TX 77065
Email: info@prolayers.com
Phone: 844-9-LAYERS (52-8377)
Website: https://prolayers.com/